What’s the quality of Jietu car？

Jietu Automobile is a model owned by Chery, but its product quality has been criticized by users. In this year’s "315" International Consumer Rights Day, Chery Jietu product series has become the focus of many users’ complaints.

According to the video provided by Mr. Li, his car suddenly turned off on the way home, and the engine fault light on the dashboard lit up. After the vehicle lost power, Mr. Li could only park the vehicle on the side of the road.

Mr. Li said that his car was purchased in November 2019. Since May, 2020, vehicles have been turned off and repaired many times, but this problem was not solved until March this year.

He repeatedly contacted the dealer for after-sales service, but the other party failed to clarify the cause of the failure. Therefore, Mr. Li said: "Please don’t buy a Jietu car. You only have one life. Cherish your life and stay away from Jietu car."

In fact, Chery Jetway has had many complaints from users since its first model went on the market.

According to the data of Automobile Quality Network, an automobile complaint platform, there are hundreds of complaints about engine failure of Jietu automobile. A car owner in Nanping, Fujian, said that his 2019 Jetway X70S1.5TDCT flat road version 5-seat version had serious engine jitter in early February.

He recalled that the vehicle suddenly shook on the way back to his hometown in Nanping, and then he could not refuel. When he stepped on the accelerator, the vehicle shook violently. After parking in traffic jam, the engine continues to shake and the vehicle can only drive slowly. After restarting the vehicle, the engine fault light went out and the vehicle returned to normal. A few days later, he returned to Fuzhou from Nanping, and the same problem appeared again. He sent the vehicle to the 4S shop for inspection, but found no fault code, which the 4S shop said might be an accidental computer failure.

Since then, this failure has occurred four times. The 4S shop suggested that the vehicle computer should be repainted, and if the problem still exists, the engine cylinder head should be replaced. The owner responded: "The vehicle is less than 2 years old and travels less than 20,000 kilometers. It needs to be dismantled and repaired for non-human reasons! I hope that manufacturers can give reasonable answers and solutions! "

There is also a complaint from the owner of the 1.5T automatic riding version of Jietu X702018. His vehicle has abnormal noise in the impact direction, abnormal noise in the chassis when bumping the road, abnormal turbine speed when starting, throttle delay and gearbox setback, but the manufacturer’s test result is a denial problem.

Since the launch of Chery Jietu Automobile, its sales volume has exceeded 300,000, and 8 models have been launched. However, as a "dark horse" owned by Chery, the quality problems of Jietu cars are frequently exposed.

In order to restore the reputation of the terminal market, Jietu Automobile recently launched the "Lifetime Warranty" service for all models. According to official information, from March 1st, users who purchase Jetway models can enjoy the benefits of "lifetime warranty of the whole vehicle".

The warranty scope of this service is only for private car customers, and the annual mileage shall not exceed 30,000 kilometers, and the consumable parts of vehicles are not covered by the warranty. The warranty is only for the first owner, and you can’t enjoy the lifetime warranty service if you rent a test drive, ride instead of walking, half price or other preferential vehicles.

At present, the main market of Jietu is concentrated in the third-and fourth-tier markets, and consumers are relatively sensitive to vehicle prices and maintenance. Jietu has won the recognition of some consumers through the strategy of high allocation and low price.

However, in addition to frequent quality complaints, the "vehicle lifetime warranty" service with marketing gimmicks makes car owners more upset.