Blink of an eye is the end of the year, please keep this Spring Festival travel rush Raiders!
Yangcheng Evening News reporter Ma Can correspondent Dai Yijun Mao Simin
2019 is coming to an end, and the annual Spring Festival travel rush is about to open. The reporter learned from Guangzhou Railway Group that the ticketing plan for Spring Festival travel rush in 2020 was announced a few days ago. The pre-sale period for booking tickets on the 12306 website (mobile phone client) is 30 days (including the same day), and the booking period for booking tickets by telephone is 4-30 days (including the same day), that is, tickets for the first day of January 10, 2020 will be sold on December 12, 2019.
According to the holiday arrangement, the holiday time for the Spring Festival in 2020 is from January 24th to January 30th. Railway Spring Festival travel rush lasts for 40 days, including 15 days before the festival and 25 days after the festival.
January 10th, 2020 is the first day of Spring Festival travel rush. According to the regulations that the Internet and telephone booking of railway Spring Festival travel rush train tickets are sold 30 days in advance, and the ticket window and sales outlets of stations are sold 28 days in advance, on December 12, 2019, passengers can purchase the first day train tickets of Spring Festival travel rush through the Internet and telephone.
January 22, 2020 (the 28th day of the twelfth lunar month) and January 23 (the 29th day of the twelfth lunar month) are the peak travel times, and the train tickets will be sold on December 24 and 25, 2019, respectively.
On January 29th, 2020 (the fifth day of the first month) and January 30th (the sixth day of the first month), the first wave of post-holiday return peak will be ushered in, and the return ticketing dates are December 31st, 2019 and January 1st, 2020, respectively.
According to the relevant person in charge of Guangzhou Railway Group, in recent years, the railway ticket sales channels have been broadened day by day, and the 12306 website (mobile phone client) has become the first choice for passengers. During the peak holiday passenger flow, the 12306 website (mobile phone client) currently accounts for more than 80% of the total ticket sales in Guangzhou Railway. At the same time, during the period of Spring Festival travel rush in 2020, Guangzhou Railway will set up 2,617 agency sales windows in Guangdong, Hunan and Qiong provinces, covering major towns and villages, and the majority of passengers can choose the nearest sales outlets to buy tickets.
It is worth mentioning that in the Year of the Rat, Spring Festival travel rush will continue to optimize the page experience to reduce the inconvenience that passengers may encounter in the ticket purchase process, such as the difficulty in identifying the verification code.
New changes in travel in Spring Festival travel rush
A
Many new lines welcome the first show.
A number of new high-speed rail lines have been put into operation, serving Spring Festival travel rush for the first time. Passengers should pay attention to relevant changes when traveling. For example, Beijing-Zhangjiakou high-speed railway, Chengdu-Guiyang high-speed railway, Zhangda high-speed railway and Zhanghu high-speed railway are expected to open in December. In addition, from 0: 00 on December 30, the national railways will implement the year-end major map. This also means that with the optimization and adjustment of some routes, passengers will have new choices.
Full coverage of electronic payment
With the development of science and technology, the ways and means of ticket payment in Spring Festival travel rush are more diverse and convenient than in previous years, and the station window and ticket vending machine will realize full coverage of electronic payment.
Guangzhou railway high-speed rail fully implements e-ticket
One of the major changes in Spring Festival travel rush in 2020 is that train tickets will enter the paperless era, and the use of e-tickets will become a new experience for many passengers.
As of December 10th, 2019, nine railways under the management of Guangzhou Railway Group, including Hainan Island High-speed Railway, Guangzhou-Zhuhai Intercity Railway, Jiangzhan Railway, Meishan Railway, nanning-guangzhou railway, Guiguang Railway, Guangzhou-Shenzhen-Hong Kong High-speed Railway, Shanghai-Kunming High-speed Railway and xiamen-shenzhen railway, have implemented e-tickets. It is estimated that on the eve of Spring Festival travel rush in 2020, all high-speed rail and intercity lines under the management of Guangzhou Railway Group will implement e-tickets.
After purchasing tickets through the 12306 website or mobile APP, passengers no longer need to exchange paper tickets, and they can enter and leave the station directly by swiping their ID cards or mobile phone dynamic QR codes.
Zhiduo d
● How to return and change the visa?
If you need to change your ticket or refund your ticket, passengers who purchase tickets by electronic payment can go through the procedures of changing your ticket or refund your ticket through the 12306 website or the designated window of the station. Passengers who have paid in cash or printed reimbursement vouchers must go to the designated window of the station.
● How to reimburse?
Passengers who need reimbursement can, within 30 days from the date of driving or riding, print the reimbursement voucher of e-ticket at the ticket window of the station (including the automatic ticket vending machine) with the original valid identity documents used when purchasing tickets. For the convenience of passengers, most stations have set up automatic ticket collection machines at the exit, which are used for passengers to conveniently collect reimbursement vouchers when leaving the station.
E-ticket reimbursement voucher, as a valuable bill certified by the national tax department, can only be processed once. Passengers are advised to print the reimbursement voucher according to the required documents and keep it properly to prevent it from being lost.
● What should I do if I lose my documents?
Passengers who lose their documents before boarding the bus, passengers with second-generation ID cards can apply for temporary identification at the railway police card-making window of the station; Passengers holding other identity documents should go to the issuing agency of the valid identity documents to apply for identity certificates, and get in and out of the station by the identity certificates. Passengers who lose their certificates on the train or before leaving the station must first go through the formalities of ticket replacement. If the seats are used normally after verification by the station, a passenger record will be issued and handed over to the passengers.
● What if I can’t buy tickets on the Internet?
Please rest assured! After the implementation of e-ticket, the railway department will continue to retain the traditional ticketing channels to meet the needs of elderly passengers to purchase tickets.
How do students use e-tickets?
Go to the designated ticket window or duty window of the station with your ID card and student ID card before boarding the bus, and go through the verification procedures of my resident ID card and student discount card once a year.
After the verification procedures are completed, you can directly check in at the station where the e-ticket has been implemented with your resident ID card and student ID card. Pay attention to cooperate with the staff to check the discount voucher after getting on the bus.
Other passengers who buy discount tickets also need to carry relevant preferential certificates (such as disabled soldiers Pass) with them for inspection.
● How to see the train seats when the mobile phone is out of power?
You can print the "ticket information sheet" in the ticket window or automatic ticket vending machine of the station, or you can scroll the big screen through the train information in the station to view the information such as the train number.
remind
E-tickets are temporarily not supported on ordinary speed lines.
The railway department reminded that at present, e-tickets are only implemented at the announced line stations. If passengers get on and off the stations, they can purchase e-tickets; If passengers get on the station and get off at any station that is not within the scope of implementation, and the tickets purchased are ordinary train tickets, and they buy tickets at non-implementation stations, they will still buy paper tickets according to the original ticket purchase method. For detailed information about the implementation of e-tickets, the vast number of tourists and friends can inquire through the 12306 website.
Take a look at the ticket raiders.
B
Pay attention to the time of ticket release
The opening hours of the 12306 website and telephone ticket purchase are from 6 am to 11 pm, so passengers need to pay attention to the ticket sales time and grab the ticket at the first time, which will make it more likely to buy it.
It should be reminded that since the pre-sale period of ticket purchase at the ticket window and sales point of the railway station is 28 days, the time for ticket purchase at the window needs to be postponed for 2 days in turn.
Make good use of "alternate ticket purchase"
Don’t worry if you don’t get the ticket the first time. The "standby ticket purchase" function has been launched on the 12306 website and APP. Each passenger can reserve four tickets for two periods for standby ticket purchase, without staring at the mobile phone. As long as someone returns a ticket or has more tickets, the system will automatically purchase them in the queue order.
Seize the "missing" time point
According to previous years’ experience, the peak of refund is 15 days before driving, followed by 1-2 days before driving. At this time, some passengers will refund their tickets because of the change of itinerary. Especially from 10: 00 pm to 11: 00 pm, it is the peak time for passengers to refund their tickets.
48 hours and 24 hours before driving are also good opportunities to "catch up", and the ticketing system often releases some remaining tickets.
Do not purchase tickets through third-party websites.
Don’t buy tickets through third-party purchasing websites and mobile phone clients, so as to avoid the inability to refund or change tickets online because the purchasing party fraudulently uses other people’s information, which will affect travel. Don’t provide personal information to third-party websites and mobile phone clients, so as to avoid the risk caused by personal information disclosure.
Did you find out?
You can take 13 days off in January 2020.
Whether the friends like it or not, the year beginning with 201× will be over. The good news is — — I don’t know if you have found out: you can rest for 13 days in January 2020!
New Year’s Day: January 1st holiday, a total of 1 day.
Spring Festival: From January 24th to 30th, there will be a holiday for 7 days. Go to work on January 19th (Sunday) and February 1st (Saturday).
Weekend: closed on January 4th, 5th, 11th, 12th and 18th, with a total of 5 days.
This edition of Cartography/Li Jinbao