After 12369 is stopped, it is more convenient for these channels to report pollution! (Attached with tutorial diagram)
"Good things don’t need you to remember them deliberately, and they will leave a deep impression on people." At the regular press conference of the Ministry of Ecology and Environment held a few days ago, Li Tianwei, director of the Office of the Leading Group for Ecological Environment Emergency Command of the Ministry of Ecology and Environment, used the above words to respond to questions from media reporters about the "12369" environmental reporting hotline.
Since 2001, the "12369" environmental protection hotline has registered and accepted more than 6.7 million complaints and reports for 24 years, which has promoted the solution of pollution problems around a large number of people.
Today, the "12369" hotline has been officially discontinued, but the inheritance of gathering the wisdom of all people and becoming everyone is still continuing.
At the press conference, Li Tianwei introduced that at present, the national ecological environment complaint reporting management platform is becoming a new "connecting bridge" for communication between the masses and the ecological environment departments.
Where is this platform used? How to use it specifically? What you care about, sort it out!
Network operation is convenient and fast.
The reporter learned that after the 12369 environmental hotline in many places was deactivated, it was integrated with the local 12345 government hotline. For local environmental pollution complaints and reports, feedback can be given through the 12345 hotline.
In addition to the hotline, there is also a "National Management Platform for Letters, Visits, Complaints and Reports on Ecological Environment" for the public to report environmental pollution, which is mainly presented through the official website of the Ministry of Ecology and Environment and the official WeChat channel.
At present, in the "Interactive Exchange Zone" on the official website of the Ministry of Ecology and Environment, there are special reporting columns, which are divided into "ecological environment network complaints and reports" and "ecological environment WeChat complaints and reports".
The public clicks into the "eco-environmental network complaints and reports" to see the main page of the "national eco-environmental complaints and reports platform".
Click "I want to report" according to the operation, and then enter the administrative division selection. After selecting the corresponding area, you will enter the details of the report. Here, the reporter should fill in the detailed report information, describe the pollution problem and upload photos. It is worth mentioning that this system is equipped with geographic information, and the public can choose a detailed location for reporting. This is also greatly convenient for follow-up eco-environmental law enforcement officers to receive reports and return visits.
On the official website of the Ministry of Ecology and Environment, you can also see the entry of WeChat complaints and reports on the ecological environment, that is, the form of QR code. You can enter the WeChat report page by "sweeping".
After the reporter’s operation, it was found that the WeChat report relied on the geographic information location, which is the real-time location of the reporter. On the WeChat interface, after simply filling in the user information, you can enter the official report page for submission.
The entrance to the WeChat report can also be found quickly in the "Convenience Service" section of WeChat WeChat official account of the Ministry of Ecology and Environment.
The above platform reports will prompt that "the accepted reports will be handled by the local ecological and environmental departments".
Keep an eye on the report and do it quickly, and each piece has an echo.
Li Tianwei pointed out at the press conference of the Ministry of Ecology and Environment that in 2023, the number of environmental pollution cases reported through WeChat network reached 250,000, an increase of 8% in the first half of this year, which became an important channel for complaints and reports on ecological environment.
He introduced that WeChat online reporting has three advantages. First, it is more convenient. The public can report at any time and anywhere, without being restricted by mail and working hours.
Second, it is more accurate. When reporting, the public can upload the positioning, photos and problem clues directly to the platform, with more specific content and information.
Third, it is more efficient. The reporting platform is universal throughout the country, and the acceptance of reporting complaints "one-network registration, one-network transfer, one-network processing and one-network reply" is carried out through this platform, which greatly improves the efficiency of case handling and settlement.
For pollution reporting, the eco-environmental department has always adhered to the principle that "reports must be received, cases must be investigated, everything has results, and pieces have echoes". Departments at all levels do their best to do a good job in environmental protection during the college entrance examination, the two sessions, important holidays and major events, and focus on the reports and do them quickly to create a good environmental atmosphere.
"During the college entrance examination this year, we received a total of 176 emergency reports that affected the college entrance examination, especially the reports of noise and stench. We all supervised them in real time, and the local ecological and environmental departments also rushed to the scene at the first time to properly solve the problem." Li Tianwei said.
In the next step, the Ministry of Ecology and Environment will give full play to the role of the national ecological environment complaint reporting platform, actively respond to people’s anxieties, hopes and thoughts, promote the solution of the "urgent difficulties and worries" around the people, effectively protect people’s legitimate environmental rights and interests, help fight the tough battle of pollution prevention and control, and jointly promote the construction of beautiful China.
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Original title: "After 12369 is stopped, it is more convenient for these channels to report pollution! (Attached with tutorial map) "
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